Do staff speak English?
Several staff members can assist in English. Please feel free to ask.
スタッフの一部が英語対応可能です。
FAQ
Questions & Answers
Before you book — a guide for international guests.
Essentials
Before your stay
Is Wi-Fi stable?
Free Wi-Fi is available in all rooms and common areas.
全室・共用部で無料Wi-Fiをお使いいただけます。
Do you offer airport pickup?
Currently unavailable. We recommend renting a car at the airport.
現在、送迎は行っておりません。空港からはレンタカーでお越しください。
What time is check-in / check-out?
Check-in: 3:00 PM – 6:00 PM
Check-out: 10:00 AM
チェックイン 15:00〜18:00 / チェックアウト 10:00
Are meals included?
Every stay includes dinner and breakfast (half board). We do not offer a room-only plan.
ご宿泊はすべて1泊2食付（夕食・朝食）です。素泊まりプランはございません。
Is there a charge for children?
Children aged 0–5 stay free. Please let us know the number and ages of children when booking.
お子様は0〜5歳まで無料です。ご予約時に人数と年齢をお知らせください。
Is public transportation available?
Public buses run between Ishigaki city and Hirakubo, but services are limited. A rental car is recommended for comfortable access.
バスはありますが本数が限られているため、レンタカーでのアクセスを推奨します。
At WAAP
During your stay
Can guests use e-bikes?
Yes — complimentary e-bikes are available for all overnight guests during their stay.
ご宿泊ゲストは無料で電動アシスト自転車（e-bike）をお使いいただけます。
Where can we see the stars?
The night sky above WAAP is exceptional thanks to minimal light pollution. The Milky Way is visible to the naked eye on clear nights from the courtyard or open ground nearby.
人工光が極端に少ない平久保では、晴れた夜は中庭や敷地から肉眼で天の川を見ることができます。
What are quiet hours?
Quiet hours are observed from 10:00 PM to 7:00 AM throughout the property, to preserve the calm of the surroundings.
22:00〜翌7:00 を Quiet Hours として、敷地全体で静けさを保っています。
Is smoking allowed?
WAAP is a fully non-smoking property. Smoking is permitted only in designated outdoor areas.
全館禁煙です。喫煙は屋外の指定エリアのみ可能です。
What is there to see nearby?
Hirakubo Lighthouse (Japan's northernmost cape on Ishigaki), white-sand beaches, grazing fields with cows and horses, and the natural tide pools at Urasaki — all within a short e-bike ride.
平久保灯台、砂浜、放牧地、浦崎の天然タイドプールなど、e-bikeで少し走れば届く距離にあります。